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Title: |
Account Manager
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Location: |
US-Alabama-Northern/Huntsville
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Work History: |
Thomas O. Carney III
12 Ashbury Woods Dr, Apt 312, Huntsville, AL 35824 Cell: (256) 698-4167
Email: tcarney03@yahoo.com
OBJECTIVE
Seeking an Account Executive or Store Manager sales position.
PROFILE
Retail experience in sales and customer relations resulting in consistently achieving record sales and customer satisfaction. Successfully increased sales volume, gross profit, and customer retention. Experienced in training and managing new sales associates, introducing new products, and implementing best practices. A task-oriented individual with a high degree of motivation, and the ability to perform multiple functions simultaneously.
AREAS OF EXPERTISE
Proactive Professional
Maximize Productivity
Proven Team Builder
Tactical Sales Development
Customer Relations Specialist
Goal-Setting and Execution
PROFESSIONAL EXPERIENCE
Driving2000, Madison, AL October 2007-Present
Sales Manager
Responsible for profitability of the used vehicle departments and for customer retention.
Effectively managed sales personnel through sales training and company metrics.
Achieved full understanding of all sales departments' financial data.
Accountable for coordinating the appropriate supply of used vehicles inventory.
Zimmerman Advertising, Fort Lauderdale, FL December 2006-Sept. 2007
Account Executive/Business Manager
Supported the launch of Pick-n-Click Ads.com.
Assisted in the development and implementation of an effective sales process.
Administrator of the CRM tool SalesForce.com.
Worked leads into sales, set up clients, and maintained client satisfaction.
The Vitamin Shoppe, Brea, CA November 2003-Dec. 2006
Store Manager
Lead the team in hitting Sales and Vitamin Shoppe brand goals.
Emphasized and trained outstanding customer service to all employees.
Successfully improved year over year store sales through employee development.
Lead multiple product training sessions.
Hardin Honda, Anaheim, CA August 2002-July 2003
Sales Associate
Responsible for individual sales goals, team sales goals, and closing deals.
Achieved an outstanding Customer Satisfaction Index rating.
Accountable for training new sales force.
Trained in how to handle phone solicitation effectively.
EDUCATION & TRAINING
Education:
• California State University Fullerton, Fullerton, CA
BA – Business Administration with a Concentration in Marketing
Computer Skills:
• Microsoft Office (i.e. Word, Excel, PowerPoint, Publisher)
• Microsoft Visio
• Adobe Creative Suite (i.e. Reader, Photoshop, Illustrator)
• CRM Tools (i.e. Salesforce.com, DealerUps, and PaceTrac)
• All Major CRM Software Tools Supported in the Automotive Industry
Training:
• Auto Success Unloaded-Dealership Profitability Training (1/21/08-1/25/08 Charlotte, NC)
• Auto Success Unloaded-“Train the Training Manager” (12/10/08-12/13/08 Charlotte, NC)
Joe Verde Training Seminars (Multiple Dates Anaheim, CA)
Honda Product Certified
Subaru Product Certified
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Skills: |
See Above
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Education: |
See Above
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