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Professional Profile of Jennifer -- Booking Agent
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Title:
Booking Agent

Location:
US-Ohio-Columbus/Zanesville

Work History:
Jennifer M. Brent

OBJECTIVE

To obtain a challenging position with a market leader that utilizes my experience and skills in marketing and customer relations while also giving me the opportunity to advance in a growth-oriented company

EXPERIENCE

March 07- Current JP MORGAN AND CHASE
Westerville, Ohio
Business Card Financial Advisor

• Financial Representative for Chase Business Cardholders and Personal Cardholders
• Resolve financial and non-financial customer inquiries while providing personalized service (telephone and/or written) to meet or exceed clients' time and quality expectations
• Take between 80 to 120 calls a day
• Maintains over 95% customer quality ranking


May 05- October 06 ALLIED INTERSTATE
Columbus, Ohio
Collections Agent

• Collected passed due balances from debtors from all kinds of clients from Wells Fargo to Capital One.
• Had high and low balances starting as low as 100 dollars and as high as 100,000 dollars



September 03- March 04 OHIO UNIVERSITY NATIONAL PHONATHON
Athens, Ohio
Student Representative/Data Specialist

• Private support assists 60 percent of students with financial aid.
• Increases Ohio University's budget for departments and students activities
• Confirmed and updated data history of former alumni.



July 2001-June 2003 TARGET
Columbus, Ohio Cashier

• General cashier duties, Store Operator, Customer Service desk
• Perform merchandise-stocking duties
• Monitoring and organizing departmental areas to ensure cleanness and neatness





REFERENCES

Will be provided upon request.














Skills:
SKILLS

• Promoted products and services; generated leads and initiated sales.
• Addressed customer inquiries; interpreted and delivered information; proposed suggestions; provided guidance; identified, investigated and negotiated conflicts.
• Coordinated, planned and contributed at trade shows and special events.
• Planned, managed and supervised events for up to 2000 people.
• Word, Excel, PowerPoint


ACTIVITIES

• Founder and owner of POSH ENTERTAINMENT GROUP, a full service event planning, publicity, and promotions company focusing on concert promotions and planning as well as business marketing development
• Volunteered at Youth 2 Youth, did over 100 hours of community service with RLC (Resident Leaning Community) at Ohio University
• 4+ years experience doing promotions and marketing for many different companies in the Columbus area.



Education:
EDUCATION

2006- Current Franklin University
Columbus, Ohio
Major: Marketing and Communications

2003-2004 Ohio University
Athens, OH
Major: Psychology
College of Arts and Science




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