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Title: |
Account Management
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Location: |
US-Texas-Houston
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Work History: |
PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS
New Home Sales Houston, TX 2003 - Present
Sales Associate
• Drive growth within a geographic area through proper hiring, training and support.
• Build relationships with Realtors that will create trust and credibility.
• Create new marketing strategies to grow the business.
• Generating sales thru new marketing strategies while building relationships with Realtors. Regular presentations to various groups promoting the company and marketing ideas.
• Log traffic flow. Follow up on prospects. Presentations on the community, product, and current financials to new prospects. Inspections on model products. Feedback to corporate and Operations Team. Answer phone and internet leads. Backlog management.
Nestle Waters of North America Houston, TX 1985 - 2003
Market Manager
• Maximized the growth of multiple locations within a specific Region. Managed, coached, trained 10 staff leaders within the same region.
• Developed business plans and strategies to the marketplace focusing on sales, operations, education, finance, and process. Responsible for P & L development, forecasting and execution.
• Daily support to operations, sales and finance. Led, or was an advisor in meetings for all business functions. Forecasted the business results daily. Communicated business results and issues upwardly and internally.
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Skills: |
SUMMARY OF KEY STRENGTHS
Customer Satisfaction Champion
P & L Management
Territory Development
Process Improvement Effective Negotiator
Revenue Generation
Sales Team Development
Successful Business Owner
CAREER HIGHLIGHTS AND ACHIEVEMENTS
ACHIEVED the largest, single sale in company history by building trust and credibility with the final decision-maker. RESULT: Obtained a new client with a $1.3M initial purchase and created a relationship that would continue to bring continuing revenue and provide a satisfied reference to future prospective customers.
NEGOTIATED a multi-million dollar relationship at the Board level of a global Fortune 500 technology services leader over a two month period. RESULT: A dedicated, satisfied, well-known customer that continues that relationship which develops new account relations, but also at higher profit margins.
PERSUADED the Executive Team on creating new positions that focused on customer retention. RESULT: Exceeded the assigned targets and objectives; saved customers that would have otherwise gone to competition; cross-sold additional products and services and their profits more than covered their costs plus continued growing the business!
FACILITATED the complete product change of 35,000+ customers that was mandated by a dramatic product improvement. RESULT: Trained, collaborated and supported three of the most senior sales representative to present this "bad news" to these customers, retain the relationship and upgrade the equipment with $7M in sales.
CONCEIVED of a new compensation program for the Sales Department that contained additional cash incentives to drive the targeted metrics and over-achieve the assigned targets. RESULT: Measurable increase in sales, sales rep morale and dramatically reduced costly sales rep turnover.
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Education: |
EDUCATION
Bachelor of Business Administration - Grand Valley State University - Allendale, MI
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